Shipping

Processing Time

Processing time can vary depending on the nature of your order. For handmade products, please allow 3-7 business days for processing and for non-handmade orders please allow up to 1-5 business days.

Shipping Time

Shipping time varies depending on the weight of your package. Most packages are shipped via USPS and can take anywhere between 2-7 days to arrive once shipped. Please note that shipping time does not include processing time.

Disclaimer

Please note that once items are shipped they are no longer in our control and it is responsibility of the customer to reach out to the carrier, in most cases USPS, for any unforeseen shipping delays. We want to reassure you, though, that delays are fairly common especially during holiday season, but that even with the delay, your package usually arrives three weeks at most. However, if there are no tracking updates on your order after 48 hours, please feel free to contact us at planthavn@gmail.com.